Here to help

Mavi Rewards

• Do you have a rewards program?
• How much money are my points worth?
• What happens to points when I return items?
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Orders & Shipping

• What shipping options are available?
• When will my order ship?
• Do you ship to Hawaii or Alaska?
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Payments & Promo Codes

• Payment Plans (Affirm, PayPal Pay Later, and others)
• Can I get a price adjustment?
• What are my payment options?
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Returns & Exchanges

• What is the return policy?
• Can I return my online order in store?
• How do refunds work if I paid with a gift card or store credit?
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Product & Stock

• How can I find out what style I own?
• Will an item be back in stock?
• Size Guide
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Technical Issues

• I received an incorrect item.
• My order is missing items.
• Why was my order canceled?
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