If your order was paid using a Mavi gift card and a credit card, refunds are applied to the gift card first. Any remaining amount is then refunded to the original credit card.
Good to know:
• If any part of your purchase was made with a gift card or merchandise credit, that portion of the refund will be issued back as a gift card or merchandise credit.
• Gift cards cannot be refunded to a credit card
If you have any questions, please contact customer support at hello@mavi.com
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