What's the status of my return?

If you've initiated your return in our Returns Center, you will get an email confirmation when we've received your item(s). During busy periods such as sale and holiday, additional processing time may be required.

For refunds, please allow up to 7-10 business days for your refund to get reflected in your account. If your return does not meet the conditions stated in our return policy (items must be unwashed, unworn and undamaged with all original tags attached), the package will be sent back to you.